Support

Need help with your account, a giveaway, an order, or anything else? We're here.

We aim to respond within 1 business day.

Email: info@shopbada.com

Phone: +1 (518) 763-6243

Business Address:

Bada Studios LLC

30 N Gould St Ste R

Sheridan, WY 82801-6317

For Faster Support

When you contact us, please include your full name, the email address or phone number associated with your account, and any relevant order number or giveaway details so we can assist you more quickly.

Account Help

For help with sign-in, account settings, username changes, or anything related to your BADA account, email info@shopbada.com.

Orders, Shipping, Returns & Refunds

For help with purchases, shipping updates, delivery issues, returns, or refunds, email info@shopbada.com and include your order number if available.

Privacy & Account Requests

For privacy-related questions or requests — including requests to access, correct, or delete your personal information — email info@shopbada.com with the subject line "Privacy Request." If you cannot access your account, contact us from the email address associated with your account so we can help verify your request.

Account Deletion

You can delete your account directly within the BADA app. If you cannot access your account, email info@shopbada.com and we'll assist you.

Giveaway Support

BADA-sponsored giveaways are subject to the Official Giveaway Rules. No purchase is necessary to enter, and a purchase does not improve your chances of winning.

Apple Inc. is not a sponsor of, does not endorse, and is not involved in BADA giveaways.

For your security, please do not send passwords or full payment card details by email.